21 January 2021

Dealing with End of Life

     I have come back to put a period on this piece. I started this back in October 2020. At that point, I was low. I mean really low. The journey had started 2 years prior and it was taking its toll on me and my relationship with my girlfriend. I was struggling with the my feelings, with regards to my father's physical and mental issues. It was consuming my life. If I weren't working, I was doing something for him. But on January 5, 2021, that journey ended when my father passed away. I felt like a weight had been lifted off my shoulders, but his passing left a gap in my life.
     I knew it would be a struggle when I came home in 2013. My dad and I did not have the best relationship. We were too much alike. When I was younger, my mom would always comment how I acted just like him when I pitched a temper tantrum. I have tried so hard to not grow up like him when it came to his habits and mannerisms. Let us just say that I still have some work to do on that front. So coming home was difficult when I had to deal with him. He tried to control my life from Day 1. He treated me like I was 12 again and that I needed adult supervision at the age of 48. 
     I also knew it would be even more difficult when he was diagnosed with possible dementia. I never could find a doctor to sign off on that diagnosis but all the signs were there, both medically and from a personality standpoint. My mother and grandmother had been qualified caregivers in life and they still needed additional help in caring for my great-grandmother who fought that illness. My dad could never care for himself. He didn't know how. His whole life, he had someone to provide for him. First was his mother, then the Air Force, and finally my mother, who went out of her way to make sure he was taken care of before she went to work at night. So when she died, he struggled with caring for himself. Honestly, I had hoped that life would find a way to work itself out. 
     He did the damage himself with years of heavy drinking and smoking and no self-control. It was a crutch that he leaned on his whole life. Mom claimed that he and I were the best of friends until I was the age of 5. I know exactly what happened at that point in my life. The family moved to Belle Glade, FL and his addictions no longer made him my father. He became an abusive alcoholic, verbally and physically, to everyone in the family. He would come home at night and have to "babysit" my brother and I because my mom worked nights at the local Emergency Room. His idea of quality time was going with him on his chip routes. His idea of spending time with me was taking me out into the yard to play catch, only for it to end up with me in tears because I could not throw the ball back to him the way he wanted. Yardwork was another version of Hell on Earth with him getting angry and yelling at me because I wasn't doing it the way he wanted it done. Holidays with him were particularly eventful, with him getting drunk and finding something or someone to get pissed about and then spending the rest of the day brooding somewhere in the house or out in the backyard.
     As I got older, it was easier to distance myself. He would be working out on the road. He would come home on weekends, get drunk, throw his little hissy fit, then get back on the road Monday. He challenged me once when I was 16. I took him down in the living room and would not let him up until my mom quit laughing and told me to let him up. At that point, my dad never challenged me again. From then on, the only things we had in common were Atlanta Braves baseball and Alabama Football. When he came to my house, he was not allowed to smoke indoors and drinking was a no-no. Well I let my guard down at Christmas time one year and my 9-year old stepdaughter was told she was not good enough for Santa and then got upset when we took the booze away from him. I still regret that decision because it cost me more than anything.
     When I came home in 2013, I found that the drinking and smoking were still excessive. He would drink till he passed out in his recliner, with the TV so loud that people 3 towns away could hear what he was watching. He had a girlfriend at the time but she was doing nothing for him except to help him spend his money.
     So the challenge of caring for him was a hard one to assume. He was not the easiest person to care for. After his back surgery in 2018, I believe this is the point that he no longer cared. He became depressed and the dementia became more apparent. When he was in rehab after surgery, he claimed to see my late mother sitting on the bed next to him. When he was finally able to come home, he would torture us with wanting to find Mom and her parents believing that they were still alive. He would not do what the therapists asked as far as rehab would go. He would always find ways to stir up trouble with the caregivers that came in to care for him. While there were a couple of bad apples, for the most part, they did the best to care for him. He would lie to his doctors and nurses, on how he wanted to live to be close to his family but we that was a lie. He never wanted to take responsibility for his actions.
     His death was quick and quiet. He was alive when the caregiver left the house that afternoon. When I arrived an hour later, he was leaning over to the side of the bed. He was unresponsive and appeared to be gasping for breath. I put his CPAP mask on and called 911. The operator walked me through CPR until EMS got there and declared him asystole. There it was. He was no longer in pain. Hopefully, he was in Heaven, chasing my mom around Eternity. I was released from my duty as caregiver. Free to go back and put the pieces of my life back together. There is no mourning because I had done it all the the 3 previous years. I did my best to honor his wishes to keep him out of a nursing home. My mother would have been proud of the care that I gave to him and provided to him. The only thing that feels different is that I now feel like there is a gap in my life because he consumed so much of my life caring for him. I am sure that will get easier as time goes forward.
    

15 September 2013

My Armor

My armor is like a second skin -
   I have worn it for as long as I can remember.
My armor is safe and warm -
   It has served me well over the years.
My armor is strong -
   Some would say it makes me cold and distant.
My armor is seasoned -
   It shows scars of my battles in life.
My armor is protective -
   It shields me from the demons that want to destroy my life.
My armor is camouflaged -
   It allows me to hide the pain and sadness in my life.
My armor and I are one -
   It seems that I will never be able to take it off and rest.

I wrote this shortly after my divorce became final in January of 2013. A long-time and dear friend made the comment that I lived behind the walls of a castle. I have never thought of it so much as a castle but more like a set of armor. Either way, it is a place I know all too well.

13 September 2013

Mood Elevator

A "mood elevator," according to the Urban Dictionary, is an increasing popular component of corporate brainwash that became fashionable in the mid-2000s. Its purpose is to trick employees who are tired of their mind-numbingly depressing jobs, shitty bosses, and lousy paychecks that their problems are only figments of their imaginations and not real problems at all.

The Mood Elevator looks something like this:

Higher Mood States
Grateful
Wise
Creative
Resourceful
Hopeful
Appreciative
Patient
Sense of Humor
Flexible

Curious (The midpoint of the elevator for the lack of a better term.)

Lower Mood States
Impatient
Irritated
Worried
Defensive
Judgemental
Self-Righteous
Stressed
Angry

In theory, a person's mood elevator can go from the higher to the lower mood states at will, just like a physical elevator. So what if your elevator gets stuck? Like permanently stuck or at least in a position where you can't find relief or movement. This only happens during work time. My mood elevator is fine when I am not at work, although it has been know to malfunction from time to time.

My job was mind-numbingly depressing. I worked in a call center for an insurance company. I have worked in a call center environment for the better part of 20 years. I have pretty done the same job for 20 years...talking to customers. My duties have pretty much been the same although the jobs have varied. I answer phones and I help customers with paying their bills, discussing/starting products, and handling escalated customer calls. There have been periods where I have dealt with internal customers (help line and activation center). But the end is still the same...I talk with people.

I am angry because I deal with people that do not want to listen to me when I am talking to them because they are failing at multi-tasking in talking to people or they call in on a crappy cell phone. I have important information to give them which will help them better understand their products and services and more importantly understand the financial impact of the changes they are requesting.

I am stressed because in addition to helping these people, I am suppose to inspire them to take action with their financial security and encourage them to buy additional products. Now I am not salesperson so right off the bat that is hard for me. But there is also the customer. I am required to sell products and services to people that can't even pay their bills. If you offer them assistance, they either say they are not interested or they get defensive that I think they need help. But I am stressed because we are told to just talk about it but it doesn't count unless I am able to transfer the customer. My job is threatened on a regular basis because I can't inspire to customers to take action.

I get irritated and impatient because customers do not want to listen to me or they think that their situation should go one way when it really goes another way. This happens a lot when customers have to deal with agents other than myself that either do not do what they are supposed to do or they don't explain what they are doing well enough and it causes confusion for the customer. Then it is up to me to fix the situation or be the one to give the customer the "bad news" of what is going on to their account.

Curiousity is the dual-edge sword. It goes one way and I learn something new and something that helps me in my daily performance of my job. It goes the other way and I open up a can of worms on an account and I go further down the mood elevator in my conversation with the member.

I depend on my teammates to help me keep up my sense of humor. You have to have a sense of humor in my job otherwise it will eat you alive on the inside.

I am patient with customers that want to understand and have questions or want to me to explain something differently.

I am never creative because in my job there are rules to how business is conducted and when you deal with external forces you are not always in control on the creativity.

I am grateful only in the fact that I have a job and a steady paycheck.

So how do I fix it? I cant seem to move up in the company because I can't sell things to people who can't afford them. I can't seem to find a way out in the same line of work or something different. So how can I push a higher floor and get out off the service level.

12 September 2013

Dumbing down my life

I have always been a "jack of all trades…master of none" kind of a guy when it came to my work ethic and to the jobs that I have had. Along with that, I have had the opportunities to further my career by taking advantage of some educational opportunities that have been presented to me. I am proud to say that I have earned my Bachelor's degree, as well as my MBA with a concentration in Human Resources Management, and several professional designations. Now that I am in the process of looking for a new job, it is becoming crystal clear that employers are scared of people that have applied themselves in life. Then a friend of mine suggested "dumbing down" my resume, referring to leaving information off of my resume. In essence, I would be hiding things that I have done in my life that I am proud of and want potential employers to know that I have applied myself in life and that I am the best candidate for the position for which I am applying to.

Now I am pretty sure I am not the only victim of this but the question begs to be asked…why?!

It infuriates me that I would have to even consider "dumbing down" my resume. That would mean discounting all those nights studying when my family was off doing something…. Studying for exams or preparing final presentations in economics, finance, my personal favorite (sarcastic) - Statistics. I traded working in a sweat box, listening to people bitch and moan about their lives in an effort to gain my sympathy, all for the opportunity to do something better with my life when I had reached the end of the road. But the opportunity wasn't there or the rules constantly changed to make that opportunity unavailable to me.

So what is the deal? Why are employers so scared? They hold all the cards. Do they not want their businesses to get better? To become more profitable?

I do not consider myself a genius by any stretch of the imagination. I do think I am smarter than the average bear. It is just that I committed the time in my life into something I believed in. I pushed myself…to better myself…in an effort to be a better provider for my family. I am not a threat. I do not claim to know everything. This does not mean that I have not been called a "smart ass" or a "know-it-all" a time or two in my life. People have nothing to fear from me. What they would have in me is someone who is dependable, great team leader or partner, and a quick learner.


So what is the problem? All I am asking for is a chance.

27 May 2012

Thoughts on Memorial Day

On Memorial Day, I do not think about the BBQs or the ball games that are being played. I think about how we got to have such liberties. I speak of the sacrifices made by the men and women of the US military. Although it was not an official holiday till 1971, the roots to this holiday go back 100 years earlier. And while some people do visit cemeteries or attend parades, some see it as the beginning of summer and a chance for picnics and getting outdoors.

I served for 13 years...Army officer...Artillery. I didn't hesitate when I signed up. I felt it was my patriotic obligation to serve my country. I learned a lot while I was in the service and met a lot of great people along the way. People I would gladly call my brothers and sisters. While my role was not the biggest in the show, my role was no different than those of my brothers and sisters. We stood to defend this country against all enemies, foreign and domestic.

I often think about what would of happened to this country had it not been for our military veterans. What kind of a country would we be living in today? What basic liberties would we deprived of? I shudder to think at the possibilities in history that could of occurred had the fight not gone our way. Would we still be the "land of the free and home of the brave?

So as you enjoy your holiday weekend, please take a moment to remember the men and woman of the US military and the sacrifices that were made to give you this freedom. If you see or know a veteran, please shake their hand or give them a hug and tell them "Thank You."



http://www.history.com/topics/memorial-day-history

17 May 2012

A Son Mourns...



Mom, mother, mommy, or Ma....no matter how you say it...it describes the loving soul that brings you into this world. She cares for boo-boos...feeds you when you hungry...tucks you in at night.

It has been 18 years since I got the early morning phone call that changed my life. Her passing caught the family off-guard and left me cold. I went home for the funeral. I had a week home with my dad to try and help him get things squared away. It all seemed like a blur to me when I was home. I was home just 2 weeks prior to celebrate my brother completing graduate school. Mom was so proud to have seen both of her sons had earned their Master's Degrees. The above picture is the last picture I have of my mom. It was taken at my Master's graduation in June of 2004.

To say that was a "mama's boy" would be a bit of an understatement. I will never deny that fact. She made me who I am. Funny, sarcastic, and caring. She taught me how to care for myself and others. She was my biggest champion and my hardest critic.

Now, 18 years later, I still fight that urge to pick up the phone and call my mom. There is a void inside of me that will never be filled again. There is not a person on earth that can take her place. I still expect to see her when I come home everyday. There may be a few close "2nd," but there is no one that will ever replace your mom, or a mother's love.


16 May 2012

Gladiators at the Gas Station

To the 2 gladiators involved in the shouting match at the gas station tonight...thank you for the evening's entertainment.

Opponent #1 - It was obvious to this semi-interested bystander that your so-called taste in music was not meant for all off the free world to listen to. So in the future, please reduce the volume on your "Mosh Pit of Love" CD before entering a public area, like a gas station.

Opponent #2 - This again semi-interested bystander is relieved that Opponent #1 showed restraint when you flashed your "Bird" gang sign to him. It was apparent that anyone of the 8 or 9 tattoos on his left forearm alone would have been able to cause you such pain that only a doctor could cure it. So go back the burbs and listen to your bubble gum pop music and leave the head banging to the professionals (or ones with more hearing loss.)

Deepest Regards...
The Semi-Interested Bystander.